Brother-indo.com is a conventional sales system development in our area, Malang, East Java – Indonesia.
We transformed from local farmers to modern farmers who want to reach customers worldwide by offering our best plants. We have several Greenhouses overgrown with various beautiful and rare plants managed by experienced human resources to produce the best quality plants.
We have the vision to be the best producer and distributor of plants. Our mission is to produce various high-quality plants at affordable prices and always provide customers with the best service.
Frequently Asked Questions
- You need an import permit, And attach it to us in pdf form, which we will include in the shipping box.
- Live plants/plant products usually must be brought to the USDA PPQ office.
- If the shipment arrives on Friday, it will be inspected on Monday. In most cases, USDA takes 3-5 working days to obtain clearance.
- The deposit fee (Bond Deposit) is USD 31/day, charged after the 3rd day. OPL (Obtaining Permit & License) fee of USD 25/shipment is charged when the shipment is checked by the partner government agency, in this case, USDA/APHIS.
- All crops and plant products are subject to USDA APHIS commodity import approvals (including the possibility of processing mill product clearance checks through the ports of Los Angeles, Miami, and JFK.
- Shipments containing more than 13 plants will be sent to El Segundo for inspection. But if the queue is long, the shipment will be sent to San Diego for inspection, which may cause delays.
- Please read and understand our terms and conditions and fill in your data completely, especially your email and phone number.
- Each buyer must already have an import permit. And attach it to us in pdf form, which we will include in the shipping box.
- A Power of Attorney will be required for commercial or non-commercial as this is a formal entry due to CFIA regulations.
- Declaring accurate and consistent information on each of the three forms (name, amount dl) is very important to make submissions released without as this is highly regulated by CFIA.
- If the consignee does not yet have a power of attorney to appoint DHL Canada as a broker, the consignee must submit a power of attorney as soon as the shipment arrives in Canada. The delay in providing a power of attorney resulted in the death of the clearance process.
- In the case of B2B shipments and regular shipments, it is recommended to apply for a power of attorney with DHL Canada or provide brokerage info so DHL Canada can set up automatic rules for the delivery of shipments—phytosanitary Certificate Required for all plants to be grown entering Canada. Phytosanitary certificates issued by the NPPO of the exporting country must be included for each plant.
- Below is the link for registration of Power of Attorney: http://international.dhl.ca/en/cotact_center/contact_express/shipping services/brokerage services.html DHL.
- All forms of tax invoices and inspection fees in the destination country are the responsibility of the buyer/customer. And if there is an import duty or tax, the customer must take care of it by coming directly to the customs office.
- Please read and understand our terms and conditions and fill in your data completely, especially your email and phone number.
- Each buyer must already have a PEACH NUMBER/import permit and attach it to us in pdf form. And attach it to us in pdf form, which we will include in the shipping box.
- UK authorities may inspect imported Plants upon arrival. Please get in touch with ukdefra@dhl.com before the shipment.
- Plant Health must inspect any plant shipments entering the UK upon arrival in the UK, which may result in delivery delays.
- Plant Health is only available every Tuesday, Thursday, and Friday morning upon arrival.
- Plants and Seeds are acceptable, accompanied by relevant documentation – e.g., Phytosanitary Certificate or Power of Attorney (for Soil samples).
- Please read and understand our terms and conditions and fill in your data completely, especially your email and phone number.
- Each order must be in the name of a company, not an individual.
- Please read and understand our terms and conditions and fill in your data completely, especially your email and phone number.
- The consignee must pay a transfer fee (KUE) of 150.00 € + VAT. This fee can only be billed to the consignee and is not included in the DTP or shipping costs.
- Please read and understand our terms and conditions and fill in your data completely, especially your email and phone number.
- Aside from a Phytosanitary Certificate, GMO (Genetically Modified Organisms) certification is also required when importing plants to Thailand.
- Plants include controlled goods and require a formal clearance process; they need IOR registration and add DHL Thailand as a broker if DHL is appointed as a broker for the clearance process.
- After customs clearance, shipments will be quarantined for up to 21 days by the DOA (Ministry of Agriculture).
- we will declare the Port of Entry “THAILAND” in the phytosanitary certificate.
- Plants included in the list of protected species by CITES will be Permit Required.
- Customs clearance takes about seven working days before applying for DOA up to 21 days. DHL Thailand does not ship to consignees. DOA (Department of Agriculture) will immediately notify IOR.
- Please read and understand our terms and conditions and fill in your data completely, especially your email and phone number.
- Please read and understand our terms and conditions and fill in your data completely, especially your email and phone number.
